We deliver an unrivalled

Customer Experience

Your business is unique, and so are your customers. Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.
Through consultation, we develop a deep understanding of your operation so that we can propose a tailor-made solution to your customer service requirements.
We are a truly global business, with both a UK presence and highly experienced teams operating out of the International Contact Centre in Durban, South Africa.
Enhancing your omnichannel customer life-cycle journey builds service excellence and in turn, delivers sustained commercial benefit to your organisation.


A global business, we have director level presence in the U.K and a state-of-the art call centre and customer service operation in Durban, South Africa.
Our senior management team are true pioneers of the industry in South Africa.


From consultation and diagnostics through to delivery and customer service, our team is dedicated to give the very best service. We invest in our management and delivery teams to ensure High levels of motivation, satisfaction and delivery.


Bespoke International Group is built on solid foundations. Our team have unrivalled know-how and experience in setting up and delivering outsourced customer service for our clients.

Latest News

IN THE NEWS | The Bespoke App

Our cutting-edge ‘Bespoke App’ features in the news this month, as it has enabled greater communication and engagement within the business, contributing to our continued growth. Development of this app was led by Donavan Soobramoney who’s vision and passion for people development has driven the design and development process. Through co-operation and collaboration with all…

People Focus | Q&A with Donovan Soobramoney

When did you join Bespoke? In September 2020, I joined Bespoke International Group, bringing with me 14 years of experience in contact centers. Prior to this, I had a successful tenure at a leading South African outsourcing company. My journey in this industry has been diverse, allowing me to explore various roles and sectors, both…

IN THE NEWS | Bespoke powers the energy sector

The U.K. energy sector is contributing to our continued growth, with several brands now part of our client portfolio, we are delivering a mixture of sales and customer service solutions that focus on customer retention, revenue collection and enhanced customer experience. We are at the forefront of meeting this demand through activities such as: Smart meter installation…