We deliver an unrivalled

Customer Experience

Your business is unique, and so are your customers. Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.
Through consultation, we develop a deep understanding of your operation so that we can propose a tailor-made solution to your customer service requirements.
We are a truly global business, with both a UK presence and highly experienced teams operating out of the International Contact Centre in Durban, South Africa.
Enhancing your omnichannel customer life-cycle journey builds service excellence and in turn, delivers sustained commercial benefit to your organisation.


A global business, we have director level presence in the U.K and a state-of-the art call centre and customer service operation in Durban, South Africa.
Our senior management team are true pioneers of the industry in South Africa.


From consultation and diagnostics through to delivery and customer service, our team is dedicated to give the very best service. We invest in our management and delivery teams to ensure High levels of motivation, satisfaction and delivery.


Bespoke International Group is built on solid foundations. Our team have unrivalled know-how and experience in setting up and delivering outsourced customer service for our clients.

Latest News

Merry Christmas from Bespoke

On behalf of the entire Bespoke International family, both in South Africa and the UK, Merry Christmas to all our colleagues, friends and partners. We hope you have a restful and peaceful time ahead, spent with family and loved ones. This is a period for us all to reflect and recharge our batteries as we…

Our New Business Development Director – Keith Shanks

We are delighted to welcome Keith Shanks to our team. Joining as Business Development Director – UK, Keith has the responsibility of overseeing and delivering our business development strategy within the UK region. A seasoned CX sales professional, Keith has been involved in the outsourced CX industry since 1998. He brings with him a huge…

CX Trends 2023

We recently posted about the extraordinary growth we’ve experienced over the past 12 months. This comes after another strong performance in 2021, and can be attributed to significant growth across all markets, particularly Energy and Retail.    As we head towards 2023, it’s a timely opportunity to reflect on just what lay behind our performance,…