We deliver an unrivalled

Customer Experience

Your business is unique, and so are your customers. Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.
Through consultation, we develop a deep understanding of your operation so that we can propose a tailor-made solution to your customer service requirements.
We are a truly global business, with both a UK presence and highly experienced teams operating out of the International Contact Centre in Durban, South Africa.
Enhancing your omnichannel customer life-cycle journey builds service excellence and in turn, delivers sustained commercial benefit to your organisation.


A global business, we have director level presence in the U.K and a state-of-the art call centre and customer service operation in Durban, South Africa.
Our senior management team are true pioneers of the industry in South Africa.


From consultation and diagnostics through to delivery and customer service, our team is dedicated to give the very best service. We invest in our management and delivery teams to ensure High levels of motivation, satisfaction and delivery.


Bespoke International Group is built on solid foundations. Our team have unrivalled know-how and experience in setting up and delivering outsourced customer service for our clients.

Latest News

Have you booked your FREE benchmark review?

Have you booked your free ‘benchmark review’ yet? In an evolving economic landscape, it is vital to understand exactly how well your CX is performing when benchmarked against wider industry and valid KPI data.   Our proposition delivers savings of over 50% when compared to in-house rates and delivers service levels that are at least…

We’re exhibiting at The Future of Utilities Summit 2022

We’re delighted to be signed up as exhibitors at The Future of Utilities Summit. This conference is to be held in London at The Business Design Centre, Islington on 21st and 22nd November. This is the leading event for senior professionals in the Utilities and Energy markets, to come together and discuss the upcoming challenges…

Benchmark your CX performance | Book a FREE review

Are you a business that is looking to improve your customer service offering? Very often, even in high-performing businesses, there is at least, some room to improve service and delivery in specific areas.   Evaluation, analysis and consistently striving for marginal gains can make a big difference when it comes to CX delivery and customer…