We deliver an unrivalled

Customer Experience

Your business is unique, and so are your customers. Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.
Through consultation, we develop a deep understanding of your operation so that we can propose a tailor-made solution to your customer service requirements.
We are a truly global business, with both a UK presence and highly experienced teams operating out of the International Contact Centre in Durban, South Africa.
Enhancing your omnichannel customer life-cycle journey builds service excellence and in turn, delivers sustained commercial benefit to your organisation.

PLACE

A global business, we have director level presence in the U.K and a state-of-the art call centre and customer service operation in Durban, South Africa.
Our senior management team are true pioneers of the industry in South Africa.

PEOPLE

From consultation and diagnostics through to delivery and customer service, our team is dedicated to give the very best service. We invest in our management and delivery teams to ensure High levels of motivation, satisfaction and delivery.

GROUP

Bespoke International Group is built on solid foundations. Our team have unrivalled know-how and experience in setting up and delivering outsourced customer service for our clients.

Latest News

Refocusing Your Business Objectives

As we move forward into 2022, now is the time to consider how, as customer-facing businesses, we can operate more efficiently.   Our experience as a global BPO partner has taught us that there are some CX fundamentals that enable growth. These are: – Increasing customer retention, through better service. – Building customer pipelines through…

From Floor to Board | An interview with Ralph Naicker

We’re delighted to announce that Ralph Naicker has been promoted to the position of M.D within Bespoke International. Based in Durban, S.A. Ralph has developed an outstanding career in the customer services sector, joining Bespoke as a call centre operative in 2019. In a short period of time, Ralph has progressed through our ranks to…

2022 – Happy New Year

Happy New Year to all our colleagues, friends, and partners from the Bespoke family, both in South Africa and the UK. As we start 2022, January is a time for us to plan and set new objectives as we look forward with positivity to an exciting year ahead.   Now, more than ever, delivering an…