Honesty, understanding and integrity are key to the unique business approach that Bespoke International Group employ. The difference comes from detailed consultation, an implicit understanding of clients and unrivalled on-boarding and project management processes.

Our service covers voice calls, online chat and email communications, so that we can offer a complete and fully integrated service.

When we work for a client, we become an extension of their team. We train our team to understand your business implicitly and through great service, act as ambassador for your brand.

Put simply, when it comes to customer service, we promise to perform at least as well as an in-house team, if not, better.


Initial engagement will be with our Senior Executive Team who will provide an honest and open consultative approach to gain an understanding of your business requirements.


Once we have a full understanding of your business strategy, risks, issues and opportunities; we will provide you with a Bespoke Solution.


When the ‘Solution’ has been approved, a full project plan will be put in place with our Operational Team in Durban.