chairman mark ryan

People Focus | Mark Ryan Chairman

We were delighted to bring Mark Ryan on board as Chairman of Bespoke International Group earlier this year. Mark has a proven track record in business and brings valuable experience, connections, and insight to the Bespoke International Group operation. So, where did Mark start out? His career started with Caudwell Group, which, at the time…

A spotlight on retail sector services

We specialise in helping retail brands thrive through their CX delivery.  Successful retail brands provide an outstanding end-to-end customer service experience for their customers.   A key question is, how do your customers ‘feel’ about your brand?  Within retail, product range, availability and price will drive the purchasing decision making process and give the customer…

Congratulations to our IPAD winner!

Congratulations to our IPAD winner! Further to our attendance as exhibitors on Wednesday 22nd June at the Financial Services CX conference, London, our BDD Richard Dawson was delighted to run a competition for all attendees to win a brand new IPAD. Thank you to everyone who took part. You can watch the draw here Huge congratulations to our lucky…

The Bespoke 3rd Anniversary Gala

The Bespoke team got into the celebratory spirit last week for our 3rd anniversary gala.  The past 3 years have been challenging in many ways, so the fact that we have grown and thrived over this period has been very satisfying for everyone involved within the business. Without such an incredible team, we simply could…

Customer Focused Contact Centre Conference

Meet our team at the Customer Contact Conference

Customer Focused Contact Centre Conference – 21st June There is just 1 week to go until the Customer Focused Contact Centre Conference in London. We’ll be exhibiting and are looking forward to making new connections and discussing the trends and developments that will impact the Customer Experience and BPO landscape in 2022. Staffing issues and…

meet our team at the customer contact week las vegas bespoke international group america

Meet Our Team At Customer Contact Week

To coincide with the opening of our USA office, we’re delighted to be attending the CCW conference 2022, held in Las Vegas, Nevada. Customer Contact Week is the leading CX conference in North America, bringing together industry leaders from the CX and BPO sector. This conference is filled with cutting-edge content from an unmatched collection…

north american flag bespoke services customer experience international group new office launch

Bespoke | Our North American Office

We’re delighted to announce the opening of our North American office in the USA.   From our call centre in South Africa, we provide CX Outsourcing and BPO services to organisations throughout the globe. Our key global markets are the U.K, Australia and North America. Our U.S. office presence enables us to service our valued…

celebrating 3 years in business bespoke international group birthday

We are 3!

We’re delighted to celebrate our 3rd Birthday today. When we formed Bespoke International Group back in May 2019, the world seemed relatively straightforward. Jump forward to our second year..and third, and like the rest of the world we’ve had to navigate the Covid pandemic and all that has followed in terms of global and political…