It’s been a very busy week for the Bespoke International team, with representatives attending conferences in both the UK and USA.
Wednesday 22nd June saw the Financial Services CX conference take place in London, and our BDD Richard Dawson was present with the exhibition team, to network and learn from some of the great speakers that were part of the event, focused on this vital, growing sector.
This event brings together a huge number of attendees to meet, discuss, challenge thinking and share ideas.
Although the events were held at venues in two different continents, attendees at both events had shared challenges around rising inflation and staff retention issues, whilst looking to reduce friction points in their CX provision, reduce overheads and promote long-lasting customer relationships by offering effective CX over different channels.
Challenges of this magnitude can be tackled in different ways, however, outsourced BPO and customer contact centres are an increasingly important consideration for brands across the globe that are looking to shore up customer relationships and navigate the current economic challenges.
Whether you are based in the UK or North America, our team is ready to learn more about your specific needs and challenges, and also explore the clear opportunities that outsourcing to South Africa can bring.
USA and North America:
To arrange a consultation, contact our VP of Americas, Adam Maghrouri [email protected]
Contact our Global Office – North America
Bespoke International Group
44679 Endicott Drive,
Ashburn, VA 20148
You can email our BDM [email protected] to discuss your needs further.
Also our CEO, Mark Thomason is also UK-based and available to offer enhanced value through a one-to-one consultation.