Customer Focused Contact Centre Conference

Meet our team at the Customer Contact Conference

Customer Focused Contact Centre Conference – 21st June There is just 1 week to go until the Customer Focused Contact Centre Conference in London. We’ll be exhibiting and are looking forward to making new connections and discussing the trends and developments that will impact the Customer Experience and BPO landscape in 2022. Staffing issues and…

meet our team at the customer contact week las vegas bespoke international group america

Meet Our Team At Customer Contact Week

To coincide with the opening of our USA office, we’re delighted to be attending the CCW conference 2022, held in Las Vegas, Nevada. Customer Contact Week is the leading CX conference in North America, bringing together industry leaders from the CX and BPO sector. This conference is filled with cutting-edge content from an unmatched collection…

north american flag bespoke services customer experience international group new office launch

Bespoke | Our North American Office

We’re delighted to announce the opening of our North American office in the USA.   From our call centre in South Africa, we provide CX Outsourcing and BPO services to organisations throughout the globe. Our key global markets are the U.K, Australia and North America. Our U.S. office presence enables us to service our valued…

celebrating 3 years in business bespoke international group birthday

We are 3!

We’re delighted to celebrate our 3rd Birthday today. When we formed Bespoke International Group back in May 2019, the world seemed relatively straightforward. Jump forward to our second year..and third, and like the rest of the world we’ve had to navigate the Covid pandemic and all that has followed in terms of global and political…

myths around outsourcing customer services global bespoke international group

Dispelling the myths around CX outsourcing

When it comes to outsourcing CX, there are many preconceptions and myths that surround the subject. Here, we explore and dispel some of the most common assumptions. As a leading BPO provider and CX outsourcing provider, we operate a fully managed call centre in Durban, South Africa. We have been looking after the CX needs…