UK based Mark, focuses on client management and is our lead consultant. He has over 30 years experience in the outsourced Contact Centre industry and has been involved in starting, growing and managing one of the largest Contact Centres in South Africa.
He was one of the individuals responsible for helping create the Call Centre Industry in the southern tip of Africa, which now employs in excess of 200 000 people. Working with the South African Department of Trade and Industry (DTI), he and his team were proudly involved in ventures to create jobs in South Africa.
Mark’s detailed knowledge of the Industry, his desire to succeed and work with clients and add value to the company is key to ensuring that Bespoke International Group achieves their mission of becoming the client’s contact centre of choice
“I believe our primary focus is in listening to clients, being proud to support their business and over-achieving against targets, while ensuring that the Bespoke International Group is a fun and happy work environment for all our present and future employees”.