Transform Your Energy or Utilities Business 

Through Outsourced Customer Services 


 We specialise in working with the Energy and Utilities Sector because we understand how the sector works and understand the challenges you face. We have a proven track record of enhancing CX for energy providers and we understand that your operation will have seasonal peaks in demand. The Bespoke proposition will help you efficiently manage the demand for customer service within your business in a cost effective way.

 Bespoke International Group specialises in outsourced customer service and BPO delivery from our purpose-built centre in Durban, South Africa.


Over 750 Advisors in the UK Energy Markets

Largest Provider in SA to the UK Energy Market

Voice & Non Voice

24/7 Service

Over 20 Years SA BPO Experience

KPI Driven Service, Performance In-line With UK In-house

Billing, CS and Scheduling Software is Industry Specific, inc:

Junifer, Ecoes, Xoserve, Zendesk, Teleopti, Calibrio, Verint

Commercial Savings of over 50-60% on UK BPO Costs

Our specialist energy and utilities team promises to deliver:

High Level Performance

Performance levels at least as good as you would get from an in-house team

Brand Protection

We will protect your Brand reputation by offering an outstanding KPI driven service

Cost Savings

We deliver commercial savings of over 50-60% on UK BPO costs

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Interested in finding out more?

Contact us using the form below and we will contact you to arrange a FREE PERFORMANCE BENCHMARK REVIEW

    Contact Us