During September and October 2022, we at are offering UK-based businesses the chance of a FREE review of their current customer service (CS) operations:

Are you a business that is looking to improve your customer service offering? We specialise in reducing call centre and CX costs, whilst improving service levels and are offering some free consultancy so that you can determine the value of this service to your business, when compared to an in-house or alternative OS function.

Our in-depth review process is designed to allow you to accurately benchmark your existing costs and performance against our Bespoke outsourced offering.

To book your consultation, simply complete the form below to book a no-obligation video call with our senior team.

On the call, Mark Thomason (CEO) and Richard Dawson (BDM) gain an understanding of:

– Overall business objectives

– Current costs to run your CS operations

– Number of FTE staff employed in CS

– Existing metrics, CSAT scores and KPI’s achieved and sought

– CS staff recruitment costs

– CS staff attrition and turnover

To book your free review and find out more about Bespoke International Group and how we can help your business, contact Richard Dawson at richard.dawson@bespokeinternationalgroup.com