Customer Focused Contact Centre Conference – 21st June
There is just 1 week to go until the Customer Focused Contact Centre Conference in London.
We’ll be exhibiting and are looking forward to making new connections and discussing the trends and developments that will impact the Customer Experience and BPO landscape in 2022. Staffing issues and rising costs are dominating the current news agenda and BPO is one strategy to meet these challenges.
To be held at the America Square conference centre this event will bring together some of the leading names from the world of CX. Naturally, we felt that we needed to be there and have been busy getting our exhibition materials ready. We’re delighted to announce that our BDM, Richard Dawson will be attending.
Some key topics that will be up for discussion include:
- 360 degree Customer Insights
- What about the human touch?
- Intuitive Omni-Channel Experiences
- High Demand, Staff Shortages
- Responsive, Engaging Customer Journeys
We hope to see you at the event, however, if you can’t attend and want to understand how Bespoke International Group can deliver an enhanced customer experience for your clients and help you achieve your business objectives, email our BDM [email protected]
Our CEO, Mark Thomason is also UK-based and available to offer enhanced value through a one-to-one consultation.