Are you ready to explore the benefits of outsourcing to South Africa?

 

We specialise in call center outsourcing and outsourced customer service. Our contact centre services operate from our state-of-art call centre in Durban, South Africa. Our promise is to match or better in-house U.K service levels, whist delivering cost savings of over 40%.

ENQUIRE NOW
 As cost pressures and staffing issues in the U.K have become more acute, BPO is playing an increasingly important role in U.K business operations. Bespoke International Group is well established and recognised as one of the leading providers of outsourced customer services in South Africa.

Many of our existing clients were new to offshore outsourcing when they started with us and have steadily grown the number of seats that we operate for them. We use KPI’s to monitor, measure and implement a process of continual improvement.

We are able to rapidly and efficiently deploy call center operatives to operate on behalf of your brand and provide your clients with an outstanding customer experience.

We offer a 24/7 operation and an omni-channel service that includes

Voice Calls

Live Chat

Email Support

Social Media

We operate across a range of markets including finance, insurance, retail, telecoms and travel.

Outsource your call centre function to perform a wide range of tasks, including:

Sales

Retention

Collections

Customer Service

In-life Value Added Services

Interested in finding out more?

Enquire now using the form below and we will contact you to arrange a 1-1 consultation.

    Enquire Now