Transform Your Retail Business 

Through Outsourced Customer Services 

 We specialise in working with Retail Sector businesses because we understand how the sector works and understand the challenges you face. We have a proven track record of enhancing CX for online retail operations and we understand that your operation will have seasonal peaks in demand. The Bespoke proposition will help you efficiently manage the demand for customer service within your business in a cost effective way. 

Bespoke International Group specialises in outsourced customer service and BPO delivery from our purpose-built centre in Durban, South Africa.


500 Advisors Servicing UK, USA and AUS

One of the largest Providers in SA to the UK and

World Wide Retail Sector

Voice & Non Voice

24/7 Service

Over 20 Years BPO SA Experience

KPI Driven Service, Performance In-line With UK In-house

Billing, CS and Scheduling Software is Industry Specific, inc:

Zendesk, Orbit, Ingenuity

Our specialist retail team promises to deliver:

High Level Performance

Performance levels at least as good as you would get from an in-house team

Brand Protection

We will protect your Brand reputation by offering an outstanding KPI driven service

Cost Savings

We deliver commercial savings of over 50-60% on UK BPO costs

Interested in finding out more?

Contact us using the form below and we will contact you to arrange a FREE PERFORMANCE BENCHMARK REVIEW

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