Transform Your Water Industry Business 

through Outsourced Customer Services 

 We specialise in working with Water industry businesses because we understand how the sector works and understand the challenges you face. We have a proven track record of enhancing CX for water sector operations and we understand that your operation will have seasonal peaks in demand. The Bespoke proposition will help you efficiently manage the demand for customer service within your business in a cost effective way. 

Bespoke International Group specialises in outsourced customer service and BPO delivery from our purpose-built centre in Durban, South Africa. Within Energy and Utilities, incorporating Water:


Over 750 Advisors in the UK Utilities Markets

Largest Provider in SA to the UK Utilities Market 

Voice & Non Voice 

24/7 Service 

Over 20 Years SA BPO Experience 

KPI Driven Service, Performance In-line With UK In-house

Billing, CS and Scheduling Software is Industry Specific, inc: 

Junifer, Ecoes, Xoserve, Zendesk, Teleopti, Calibrio, Verint

Our specialist water industry team promises to deliver:

High Level Performance

Performance levels at least as good as you would get from an in-house team

Brand Protection

We will protect your Brand reputation by offering an outstanding KPI driven service

Cost Savings

We deliver commercial savings of over 50-60% on UK BPO costs

Interested in finding out more?

Contact us using the form below and we will contact you to arrange a FREE BENCHMARKING REVIEW

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