We’re delighted to be signed up as exhibitors at The Future of Utilities Summit. This conference is to be held in London at The Business Design Centre, Islington on 21st and 22nd November.

This is the leading event for senior professionals in the Utilities and Energy markets, to come together and discuss the upcoming challenges and opportunities. 


Now in it’s 32nd year, The Summit will cover some of the key topics in this evolving and rapidly changing market. Topics include:

  • Protecting, supporting and empowering consumers
  • Efficient transformation and operational agility 
  • Whole system resilience in a low carbon world 
  • Overcoming the energy crisis 
  • Promoting resilience through CX strategies
  • Perfecting omnichannel CX journeys 
  • Scaling up and protecting consumer interests 
  • Optimising the workforce to enhance CX delivery


As a BPO provider operating out of South Africa, we are Energy Market specialists

Here are the top reasons why:

  • Over 750 advisors servicing The UK, US And AUS Energy markets
  • Biggest provider in SA to the Energy market 
  • Voice & Non Voice 
  • Establish over 3 years 
  • 24/7 service
  • Over 20 years SA BPO experience 
  • KPI driven service, performance in-line with UK in-house
  • Billing, CS and scheduling software is industry specific, inc: Junifer, Ecoes, Xoserve, Zendesk, Teleopti, Calibrio, Verint


Are you a CX professional attending this event? If so, we very much look forward to meeting you on the day. 

Our stand will be hosted by our BDM, Richard Dawson as well as Director and a Co-Founder of the company, Daniel Halfpenny

If you want to understand how Bespoke International Group can deliver a secure and reliable customer experience for your clients and help you achieve your business objectives, email our BDM at [email protected]

For North American enquiries, contact U.S based VP of Americas [email protected]

Our CEO is UK-based and available to offer enhanced value through a one-to-one consultation.